Introduction
Welcome to Khod Fikra (“Platform”, “we”, “us”, “our”). We provide an online platform accessible via [Your Website Address] that allows businesses in Lebanon (“Vendors”) to register, create profiles, and showcase their business information, products, and services as a digital catalogue. Visitors (“Guests”, “you”) can browse these Vendor profiles and items. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform. We are committed to protecting your privacy and handling your data transparently in accordance with applicable Lebanese laws. By using the Platform, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect information about you in a variety of ways:
Information Provided by Vendors:Registration Data: Business name, contact person name, email address, phone number, business address, business type/category, password.
Profile & Catalogue Data: Detailed business descriptions, operating hours, logos, images, item/service names, item/service descriptions, prices (for display purposes only), contact information intended for public display.
Information Provided by Guests:Currently, Guests primarily browse public information. If you contact us directly (e.g., via a contact form or email), we will collect your name, email address, and the content of your message.
Automatically Collected Information:Log Data: When you access the Platform, our servers automatically record information that your browser sends, such as your IP address, browser type, browser version, the pages you visit, the time and date of your visit, time spent on pages, and other statistics.
Cookies and Similar Technologies: We use cookies (small files placed on your device) and similar tracking technologies to track activity on our Platform, hold certain information, enhance user experience (like remembering login sessions), and gather analytics data. You can instruct your browser to refuse cookies, but some parts of our Platform may not function properly.
How We Use Your Information
We use the collected information for various purposes:
To provide, operate, and maintain our Platform.
To manage Vendor accounts, including registration, approval, and profile management.
To enable Guests to search, browse, and view Vendor profiles and catalogues.
To facilitate communication between us and Vendors (e.g., for approvals, support, updates).
To improve the Platform, analyze usage trends, and enhance user experience (primarily using aggregated or anonymized data).
To ensure security and prevent fraud or abuse.
To comply with applicable Lebanese legal and regulatory obligations.
Important Note: Vendor profile information (business name, description, items, contact details provided for display) is intended to be publicly accessible to Guests on the Platform.
How We Share Your Information
We do not sell your personal information. We may share information in the following situations:
Public Vendor Profiles: Information Vendors choose to display in their public profile and catalogue is visible to all Guests.
Service Providers: We may employ third-party companies and individuals to facilitate our Platform (e.g., hosting providers, analytics services like Google Analytics). These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
Legal Requirements: We may disclose your information if required by Lebanese law, court order, or governmental request, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
How We Protect Your Information
We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, use, alteration, or disclosure. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security. Vendors are responsible for maintaining the confidentiality of their account passwords.
Data Retention
We will retain Vendor information for as long as their account is active or as needed to provide the Platform services. We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Automatically collected Guest data (like analytics logs) is typically retained for a shorter period as determined by our operational needs and analytics provider policies.
Your Rights
Depending on Lebanese law, you may have rights regarding your personal data, including:
The right to access the personal data we hold about you.
The right to request correction of inaccurate data.
The right to request deletion of your data (subject to legal and contractual restrictions).
The right to object to or restrict certain processing.
To exercise these rights, please contact us using the details below. Vendors can typically update most of their profile information directly via their dashboard.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date”. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@khodfikra.com
Phone: +961 71 462 670
Khod Fikra
Sidon, South Governorate, Lebanon